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Remote Help

Stuck with your computer? InfiArtt volunteers can help you directly from afar over NVDA Remote, for free.

Sign in to use Remote Help

Asking for help and volunteering need an InfiArtt account with a verified email or WhatsApp number.

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How it works

  1. You describe the problem in the "Ask for help" form.
  2. Arunika tells volunteers who are ready and speak your language. The first one to accept helps you.
  3. You both press "Start session". NVDA connects to the InfiArtt server, and the volunteer can control your computer while you hear everything.
  4. When you are done, disconnect from the NVDA menu and mark the request as done.

What you need

  • NVDA 2025.1 or later (Remote Access is built in), or the NVDA Remote add-on for older versions.
  • An InfiArtt account with a verified email or WhatsApp number.

Safety

  • Volunteers are reviewed by the InfiArtt team and agree to a code of conduct.
  • Never say a password, not even to a volunteer. Close windows with private information first.
  • You can disconnect at any time and report a problem to the team.